The Business Bouncer

Roy Timperley - MD, Erosion Control Ltd

Jonathan’s point of difference, when I think of other advisors, is that he doesn’t just talk about it – he gets it done!

Carey Burt - Director, d3

Really appreciate the heaps of Calm and Confidence that you bring to my world

Tom Moore - Founder, World Foods NZ

Jonathan helped me transition from having product in a garage to a sustainable business that supports my family

Mike Gibson - MD, GE Security Systems

Jonathan acts in my business like it’s his own. I know he’s committed to my personal Success as well as that of the business

Kath Fitzpatrick - Founder, Nose to Tail

A true mentor of the highest quality that delivers every time, finally resulting in clarity

Anon

He gave our business a good ‘slap’ – fair play, we deserved it

Peter Scott, CEO, Parelle Directions

“In my experience, Jonathan is an enthusiastic supporter and guide. His commitment to focusing on our goals has been very productive for us. Because of his wide experience in business, Jonathan is able to both see the big picture and identify the small detail in a challenging goal”

I work with owners of small/medium enterprise ($500k -$10m) to effect changes in growth

Typically my clients are:

Established – have grown from small beginnings, unsure of where next and how to progress

‘In a rut’ – experiencing issues with Growth, People, Offer, Direction etc..
Time to Exit – what to sell but unsure on how to and realising optimal value

Selection of client outcomes & results in 2023/4:

Net Profit makes contribution to pay off mortgage ($200k+).
First overseas Holiday (5 weeks) in 4 years
Largest income in company history (+43% on 2 years prior)
Net Profit moves into double figure % for first time.
Business sold, first overseas holiday in 7 years and retirement home purchased.
Accessed new overseas markets.
Record shares in AU retail (Woolworths and Coles)

My work focuses on:

PROFIT – the everyday ‘working’ numbers

PEOPLE – getting staff aligned and engaged
PIPE – managing customer engagement
PRIORITY – ensuring the owner gets support, is heard and has clarity on their future

Examples of ongoing work that I do within clients:

Create and update business Strategy & Direction – defining, and realising what SUCCESS looks like
Create, report and update on key financial metrics – Devil is in the detail.
Define, and improve, Profitability of business.
Monitor and action decisions that sit below Cost of Sales and Operating Expenditure
Ongoing accountability (sometimes weekly) for visibility of results including monthly meeting – focused on ACTION.
Defining and Improving efficiency of business – systems and people
Accountability and Performance of Staff including managing ‘issues’.
Recruitment
Customer engagement – content & comms for www, e-mail, Social, Marketing general
Owner: Acting as a pragmatic sounding board, someone to whinge at, keeping them honest and supporting delivery of their goals

REAL Owners, REAL Outcomes

Say Hi to Mike. Here he is in Sicily (September ’23) enjoying his first holiday/extended break in 4 years.

Mike has nurtured a growing technology service business and transitioned from a contract to employee model, he has a team of 7. Breaking away from the business, for 5 weeks, was a major undertaking. We agreed we’d have no contact (apart from1 photo a week) during his absence.

Owners are often ‘the’ business and it takes step change activities, such as was Mike did, to truly get ‘under the hood’ and effect evolution to benefit Owner, Staff and Customers. His break resulted in a 9-point program to build more growth and profitability (in the business) and a 4-point program focused on him.

You ready to re-prioritise self and your future!?

Say Hi to Kath. She’s pictured at Auckland airport about to enjoy her first overseas break in 7 years.

Kath established and grew, for 20 years, the leading dog grooming business in Auckland. Her business achieved the highest net promoter score (index for referral) I have seen. She navigated all the commercial challenges thrown at her/the business via the pandemic and then decided it was time to put herself first.

Are you ready to re- prioritise where you are in the ‘queue’?

I partner with owners and provide practical guidance ensure there is Growth and Definition in conjunction with Stability, Security and Predictability.

I work to a Vision of being the global choice for business owners who want to reclaim their business dreams.

Taking myself on….what I learnt from Boxing.

In 2023 I took a major step out of comfort zone and competed into 2 fights (in front of a crowd).

I’d resisted for some time because I was fearful of ‘demons’ (bullying and other situations that I’d not dealt with) from the past rising, they did and I nearly quit.

I’ve learnt so much and feel the ‘ring’ represents the environment my clients operate in.

7 key aspects I learnt are:

- - - - You must keep training, learning and be in action
        
        It’s far more than just technique and skill, it’s about heart and brain
        
        Be willing to get in the ring and compete
        
        Use your ‘jab’ to stay relevant and stay in the fight
        
        Challenge your energy, be willing to empty the tank…..and go again
        
        You must be precise/have intent amidst the ‘noise’ and distractions
        
        Support/guidance makes a huge difference

“In my experience, Jonathan is an enthusiastic supporter and guide. His commitment to focusing on our goals has been very productive for us. Because of his wide experience in business, Jonathan is able to both see the big picture and identify the small detail in a challenging goal”

Peter Scott | CEO | Parallel Directions